Sustainable

operations

Sustainability is fundamental in all our operations in order to ensure the prosperity of Metalsa, the planet and future generations.

metalsa

Operating System
GRI 102-11, 102-12, 102-16, 102-20,
102-26, 102-29, 102-31

The Metalsa Operating System (MOS) defines all procedures to be followed in our operations. It is represented in the Board by the Light Vehicles SBU Coordinator.

The purpose of MOS is to achieve an integrated and consolidated approach to:

  • People Satisfaction (Safety & Development): Provide a safe environment that is conducive to collaborators' physical and mental wellbeing. Develop each person's talents based on mutual respect, trust, and cooperation.
  • Customer Satisfaction: Ensure that quality, delivery, and cost competitiveness meet or exceed customer expectations.
  • Profitability (waste reduction): Reduce cost through the elimination of waste in the entire value chain to maximize profitability.

MOS ensures that the best practices and lessons learned are standardized and process efficiency is constantly increasing.

objective
  1. People safety & development
  2. Customer satisfaction
  3. Profitability
MOS core
  1. Visualize the problem
  2. Problem Solving
  3. Standardization
Sub Systems
  1. Leadership
  2. Health, Safety & Environment
    • Sustainability
  3. Quality
  4. Competitiveness & Standardization
    • Production
    • Process Engineering
    • Maintenance
    • Supply Chain
  5. Global Project & Program Management
  6. Manufacturing Strategies
  7. Business Practices
Values

Sustainability

Strategy

As a Company that has taken on Sustainability as part of its business strategy, we have the responsibility of generating value for our Stakeholders. We reinforced our commitment to the future of new generations by creating the ideal context for the automotive industry to continue being a driving force and a source of employment for many years to come.

During 2020, we redefined out sustainability strategy aiming to increase our sustainability initiatives and their impact on the communities and environment, as well as to direct the business efforts towards sustained growth in the future.

This document is aligned to the 10 Principles of the Global Compact and defines our initiatives’ contributions to the UN Sustainable Development Goals (SDG) to achieve the 2030 Agenda for Sustainable Development.

Purpose

To generate value in the three sustainability dimensions –People, Planet & Profit– within a corporate governing framework by fostering quality of life in our collaborators and their families, while developing a solid value chain; always aiming to become a corporate citizen that provides a responsible return to shareholders’ investment while protecting the environment and developing the communities where we operate.”

Strategy Focus
  1. Strive to achieve a safe and healthy balance between the short and long-term in environmental, social and economic outcomes for our stakeholders.
  2. Acknowledge that positive economic performance is only possible thanks to the coordinated efforts of all areas towards this common goal.
  3. Accept, love and promote the Metalsa Values.
  4. Always aim to do things right since the first time.
Sustainability Model

Our sustainability efforts are focused on evaluating actively our processes and their impacts, continuing to adhere to international reporting standards and complying with sustainability standards and certifications.”
Jorge Garza, Metalsa Coordinator

Materiality

Assessment
GRI 102-43, 102-44,
102-46, 102-47

During 2019, we carried out our materiality assessment to identify all relevant topics, trends, risks and opportunities, aiming to develop strategies and align our sustainability efforts to our business model and the industry’s progress. The methodology used complies with the Global Reporting Initiative’s (GRI) guidance to identify, prioritize and validate material topics.

Therefore, we carried out a qualitative and quantitative analysis of the industry’s maturity, sector risks and social risks through a benchmark comparing the sector’s most significant companies, laws and industry chambers, as well as voluntary associations. Besides material aspects, this assessment revealed areas of opportunity for our company –urgent topics–, which are reported as material, since they are of great relevance for the industry.

Furthermore, during 2020 we presented these topics to a significant sample of our critical stakeholders –Customers, Suppliers and Collaborators– to obtain their feedback and fulfill their needs, as well as to validate material aspects. The main results from this stakeholder engagement were:

Customers
  • Prioritize generating strong and long-term commercial relationships with automotive companies.
  • Important focus on human rights to avoid any infringement.
  • Ensure lawful employment relations throughout the value chain.
  • Competitive prices and quality products with responsible manufacturing processes.
  • Metalsa should provide clear and complete information regarding each product sold, as well as its components.
Collaborators
  • Prioritize ethical and trustworthy operations as the foundation of the Company, complying with the Code of Conduct.
  • Ensure a healthy and safe work environment to minimize risks and make operating processes more efficient, with strict adherence to a health and safety management system.
  • Provide equal opportunities and employ a diverse workforce to increase creativity and innovation.
  • Involvement from the highest management level to guarantee compliance and sustainability.
  • They state that one of the industry’s main risks are the environmental impacts; thus, Metalsa should have strict policies to reduce its environmental footprint.
Suppliers
  • Most contracts with suppliers have an ethics and anticorruption clause, ensuring lawful transactions.
  • All suppliers believe audits from Metalsa improve their processes and reputation; the most important topics for the assessments are regulatory compliance and ethical operations.
  • They believe in the relevance of sustainability throughout the supply chain; the key topics for them are waste management and reduction, as well as increasing customer satisfaction and ensuring health and safety in the workplace.
  • A fundamental issue is to increase transparency in all requirements and selection processes for suppliers.

This way, we identified the material aspects we report on this document. All results are portrayed in the following matrix.

Material and urgent aspects were then translated to Topic Specific GRI Standards:

MATERIAL ASPECTTOPIC SPECIFIC GRI STANDARD
Operations GRI 102. General Disclosures. Organizational profile
Product / service developmentGRI 416: Customer health and safety
GRI 417: Marketing and labeling
Ethics and integrityGRI 102. General Disclosures. Ethics and integrity
Corruption / bribery / transparencyGRI 102: General Disclosures. Ethics and integrity
GRI 205: Anticorruption
GRI 206: Anti-competitive behavior
GRI 415: Public policy
Brand managementGRI 419: Socio Economic Compliance
Supplier standardsGRI 204: Procurement Practices
GRI 308: Supplier Environmental Assessment
GRI 414: Supplier Social Assessment
Occupational health and safetyGRI 403: Occupational health and safety
Human rightsGRI 406: Non-discrimination
GRI 407: Freedom of Association and Collective Bargaining
GRI 408: Child Labor
GRI 409: Forced or Compulsory Labor
GRI 412: Human Rights Assessment
Environmental policiesGRI 307: Environmental compliance
Energy eco-efficiencyGRI 302: Energy
Waste management GRI 306: Waste
Urgent aspectTopic Specific GRI Standard
Client relations managementGRI 102: General Disclosures. Stakeholder engagement
GRI 416: Customer health and safety
GRI 417: Marketing and labeling
Risk managementGRI 102: General Disclosures. Strategy
GRI 102: General Disclosures. Organizational profile
GRI 102: General Disclosures. Governance
GRI 201: Economic performance
Social impactGRI 201: Economic performance
GRI 203: Indirect economic impacts
GRI 413: Local communities
Values

Stakeholders

GRI 102-21, 102-40, 102-42, 102-43, 102-44

Though we have a vast number of stakeholders, the sustainability strategy is focused on the ones with the highest influence on Metalsa, as well as those aligned to Proeza’s guidelines regarding stakeholders.

STAKEHOLDERCOMMUNICATION CHANNELSEXPECTATIONS AND CONCERNSRESPONSE
Collaborators
  • Social media
  • Email
  • LinkedIn
  • Communication meetings
  • Transparency Line
  • Face to face meetings
  • Office screens
  • Metalsa Listens and Responds website
  • Interest to be part of Metalsa
  • Work climate survey
  • Anonymous grievance resolution
  • Organizational culture and operations
  • Company’s strategies and goals
  • Operating results
  • Working conditions
  • New hires
  • Collaborators’ satisfaction programs
  • Action plans
  • Opinion on organizational culture
  • Suggestions and grievances resolutions
  • Working with a single goal
  • Consolidation of business best practices
Families
  • Face to face meetings
  • Website
  • Social media
  • Internal promotion
  • Women’s empowerment
  • Collaborators’ children care
  • Family integration and wellbeing
  • Equal opportunities for men and women
  • Daycare service
  • Social and sport events
Proeza shareholders
  • Email
  • Annual Meeting
  • Website
  • Zanet system
  • Conference calls with CEO and CFO
  • Facet to face meetings
  • More frequent communications
  • Zanet system’ development
  • New KPI’s for website
  • Implementation of conference call
Suppliers
  • Emails
  • Face to face meetings
  • B2B meetings
  • Expositions
  • Transparency Line
  • Define working agreements
  • Suppliers’ development
  • Commission to strengthen and develop value chains
  • Contracts’ updating
  • Logistics’ plans
  • Renewing suppliers
  • Increase local investment
  • Programs for suppliers’ development
  • Connection with local businesses
Customers
  • Emails
  • Face to face meetings
  • B2B meetings
  • Expositions
  • Transparency Line
  • Define working agreements
  • Customers’ development
  • Commission to strengthen and develop communities
  • Contracts’ updating
  • Logistics’ plans
  • Increase local investment
  • Connection with local businesses
Environment and Community
  • Emails
  • Face to face meetings
  • Inspections and visits to sites
  • Training
  • Regulations, certifications and audits
  • Diversity topics
  • Work inclusion
  • Community development programs
  • Youth education programs
  • Work opportunities for young people
  • Community health and wellbeing
  • Environmental compliance
  • Civil protection compliance
  • Attention to regulators
  • Participation in industry chambers
  • Talent attraction
  • Equal opportunities
  • Community programs to improve quality of life
  • Social Responsibility training
  • Open education
  • Environmental programs to reduce footprint
  • Working plans
  • Training of safety brigades
  • Contracts’ updating